FAQs

Q?

How informed will I be about what goes on with my property?

A.

You will receive a user name and password that allows you 24/7 access to your account directly on our website. All rents and deposits received along with any maintenance and repair items will be shown on your account. If anything else happens that will affect your ordinary cash-flow — i.e. loss of tenant, non emergency repair over $200 — you will be notified immediately. Of course if you have any questions or concerns you are always welcome to contact the office¬†directly.

Q?

Can you find/screen tenants for my property?

A.

Yes, we do have a tenant placement program which is a part of our full service management package. If you are simply looking for a tenant and do not wish to utilize full service at this time, that is also an option that is available.

Q?

How are repairs handled?

A.

We work with a network of vendors who handle all maintenance and repairs needed for the properties. We handle repairs under $200 as needed, anything over $200 will be quoted and sent to owner for approval before completion of work.

Q?

Why should I hire you as my property manager?

A.

If you are looking for professional service with a company that is very knowledgeable about the rental market they handle and are seeking to find a company which takes care of all aspects associated with renting your properties we may be a good fit. We do work better with individuals who are not looking to be involved in the day to day decision making but rather want a company who will take care of this and keep them informed of anything major that needs to be handled.